Endpoint uninstall without password. free your shackles of Symantec

Steps to remove Symantec Endpoint Protection 11 WITHOUT knowing the uninstall password:

  1. Click on Start -> Run (or Window Key + R if you don't have the Run menu item)
  2. Type smc -stop. If it prompts for a password, open regedit (Window Key + R; type regedit; hit ENTER) and then navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC. Look for the smcexit key, delete it, and then type smc -stop in the Run box again.Note: my key was called smcexit-test or something like that, but deleting it had the same effect.
  3. Now, navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection\SMC. Look for the smcinstdata key; delete it.
  4. You should now be able to use Add/Remove programs (or Programs & Features in Vista & 7) to remove SEP 11 without supplying the uninstall password.
  5. You're now free from the shackles of Symantec. Enjoy a 10-15% performance boost. 

Johnnie Gazaway -- JBM, Inc
Professional Geek
*  email: jgazaway@jbmga.com   ( office:706.278.2617
¹ Office Hours: 8AM-5PM EST Mon-Fri

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